How should I proceed with a cargo non-compliant? (scratched, broken, incorrect.)
You should write down all machine features, observed with detail the fault, record the product images. Also you can subscribe and request a signature from the driver who performed the delivery. Contact the carrier and record the failure to return the material and solution of the fault along the Maksiwa.
I need information about my purchase. What do I do?
Contact the Maksiwa or the contracted carrier, if the request is for urgent delivery, please contact us and let us know if it is a priority.
How are Maksiwa materials packaged?
Maksiwa machines are packed in wooden pallets or cardboard boxes, it speeds up the process and facilitates the transport.
How can you be a shipping partner with Maksiwa?
Please contact our Logistics Department, over the phone (5141) 3621-3218 (BRAZIL) or +1 (754) 205-6717 (USA) and schedule a visit.
I would like to be part of the Maksiwa workforce, how do proceed?
Forward a resume to the Human Resources firstname.lastname@example.org (BRA) / email@example.com (USA), that way when necessary your resume will be reviewed.
Does Maksiwa conduct training with their employees?
Thinking about the security of our employees, Maksiwa periodically conducts training on Health and Safety at Work.
What is HR’s relationship with the production?
Maksiwa’s Human Resources department tries to approximate the employee to manage direction of manufactures, with the objective of integration of each employee to the production environment.
MAKSIWA assures the owner of his equipment, identified by the date of issue of the purchase invoice, a warranty of two (2) years, as follows:
For your safety, trust the repairs, maintenance and adjustments (including inspection and replacement) for technical assistance recommended by MAKSIWA, always use genuine spare parts and accessories, reassembling to its original machine the same way.