Customer Support

Because we Care

Maksiwa is committed to answer any of your questions about our machines. Our knowledgeable customer service associates will be pleased to provide you with any assistance on any issues you may encounter with our products.


Our Deferential

Among our values quality and transparency are priorities. Our support is committed to provide all necessary solutions for the user to use our equipment in the best possible way.


Technical Assistance, How to Proceed?

Procedure:
Inform the customer Maksiwa´s phone number and email, or pass on customer data (email and phone) to the Maksiwa Office:

  • Phone: +1 (754) 205-6717
  • E-mail: customer.service@maksiwa.com

Technical assistance actions:
We do telephone contact with the customer and perform the following services:

  • Taking all doubts away
  • Replace damaged parts
  • Send a technician to the site

Visit the technician to the site:
Some orientations for the visit of the technician maksiwa to the site:

  • Make the visit to the site at maximum in a week
  • Warranty 24 months at all maksiwa products

Maksiwa Tips
Functions and Features of the Edge Trimmer Machine RBB.1000 | Maksiwa Tips #08

Functions and Features of the Portable Edgebander CBC.E | Maksiwa Tips #07

How to Operate the Portable Edgebander | Maksiwa Tips #06

Assembly of the Wood Jointer DE.1200/3 | Maksiwa Tips #05

Edgebander w/ Extension Table | Maksiwa Tips #04

Edgebander & Edge Trimmer | Maksiwa Tips #03 

Portable Edgebander CBC.E | Maksiwa Tips #02 

Portable Table Saw SC.650.I | Maksiwa Tips #01 

Tips and News

Check out the latest posts from our Blog

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Posted on4 de May de 2017 às 13:09hrs

Portable Edgebander Black Edition

Maksiwa Tips #16

The Portable Edgebander CBC.E Black Edition has mobile glue pot and glueing edge tape of some materials such as PVC,…

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Posted on27 de April de 2017 às 16:55hrs

Sliding Panel Saw Black Edition

Maksiwa Tips #14

The Sliding Panel Saw BMS.3200.IR Black Edition was designed to provide an excellent finish when cutting MDF panels, with easy adjustment…

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Posted on25 de April de 2017 às 13:05hrs

Combination Belt & Disc Sander

Maksiwa Tips #15

Essential in your cabinet shop, the Belt and Disc Sander LDF MAKSIWA can sand small and medium pieces, alternating between…

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